Welcome to www.avantprinting.com.
The www.avantprinting.com website ("Site") is comprised of various web pages operated by Avant Printing, LLC ("Avant Printing"). "www.avantprinting.com" is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein ("Terms"). Your use of www.avantprinting.com constitutes your agreement to comply with all such Terms. Please read the Terms carefully, and keep a copy of them for your reference.
The Site conveys information about Avant Printing products, services, and markets. This Site also conveys industry-specific information and educational materials pertaining to the markets Avant Printing serves.
Visiting www.avantprinting.com or sending emails to Avant Printing constitutes electronic communications.
You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email, and on the Site, satisfy any legal requirement that such communications be in writing.
Certain services made available via www.avantprinting.com are provided by third-party sites and organizations.
By using any product, service or functionality originating from the www.avantprinting.com domain, you hereby acknowledge and consent that Avant Printing may share such information and data with any third-party with whom Avant Printing has a contractual relationship to provide the requested product, service or functionality on behalf of www.avantprinting.com users and customers.
You may only use this Site to make legitimate requests to purchase the products or services offered (each, a "Request"), and shall not use this Site to make any speculative, false or fraudulent Requests.
You may not use robots or other automated means to access this Site, unless specifically permitted by Avant Printing. You represent that you are of sufficient legal age to create binding legal obligations for any liability you may incur as a result of your use of this Site. You agree to promptly update your membership information (if applicable) in order to keep it current, complete, and accurate.
It is a violation of law to place a Request in a false name or with an invalid credit card. Please be aware that even if you do not give us your real name, your web browser transmits a unique internet address to us that can be used by law enforcement officials to identify you. Fraudulent users may be prosecuted to the fullest extent of the law.
Permission is granted to electronically copy and print in hard-copy portions of this Site for the sole purpose of using this Site as a shopping resource. Any other use of materials or Content on this Site, including reproduction for a purpose other than that noted above without Avant Printing's prior written consent, is prohibited.
This Site is controlled, operated and administered by Avant Printing from our offices within the USA. If you access the Site from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use any Site content accessed through www.avantprinting.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
As a result of our swift turnaround process, there exists a narrow 15-minute timeframe within which you can cancel your order.
To initiate a cancellation request, please navigate to My Account > Orders. Locate the relevant order and click on "View Details." Within the details page, you will find the option to request a cancellation. This option is available only if the order status has not progressed to the "In Production" stage.
It's important to note that submitting a request does not guarantee automatic cancellation. Please be aware that cancellations made via phone calls, text messages, or email will not be accepted.
By placing an order, you verify that the spelling and content of your order is correct and that you are satisfied with the document layout.
You understand that your document will cut exactly as it appears on the preview, minus the standard under-sizing trimming area of approximately 1/16" all around on some products, and that printing in CMYK could vary from how the art looks on your RGB computer monitor.
You assume all responsibility for typographical, formatting, and design errors.
All prices and amounts shown on this Site are in U.S. Dollars (USD), unless otherwise noted.
If a User submits a request on the Site to purchase printing products, mailing services, design services, or other services, the User agrees that all charges, taxes, and shipping/handling fees will automatically be charged to the credit card or paid by the User with an approved payment method.
We require each order to be fully paid, including shipping and handling fees, if applicable, before we complete an order. We will not start working on a print job until we receive full payment.
Once a print job has been approved by the customer and the files are in "Print Production" status, no changes are allowed to the artwork files, job characteristics, or printing turnaround time. Once a job is in "Prepress" status and changes are needed, the customer is responsible for paying the entire amount of the original print job along with any fees associated with the new artwork.
All sales are final. Since we customize each order according to your file and exact specifications, no refunds are given 15 minutes after Avant Printing receives your order — meaning Avant Printing has received your necessary materials (digital files and payment) and has begun work on your job (your job is in production).
If we verify that we have made an error, we will re-run the order. We must be notified within 48 hours of delivery of any defects. To receive a replacement, customers must return 10% of the defective order at their expense within 7 days of receipt. We will re-run the order with the original turnaround and send it out via the same paid shipping method. Shipping is non-refundable.
In some cases, a partial or full refund may be extended to the customer if no work has been completed by Avant Printing for a specific order. Such a refund would be adjusted to cover any fees charged for proofs or other services associated with that order, as well as merchant bank fees on credit card transactions.
Refunds resulting from, but not limited to, quantity, paper stock, and shipping downgrades or cancellations prior to being in production shall be subject to a minimum fee of $15.00, up to 3.5% of the total amount.
Avant Printing constantly maintains materials inventory and staff, and schedules time on all equipment for orders that have been placed to ensure our ability to produce them at any given time. Orders that are not yet in production within 5 days of order placement already incur additional equipment, labor, and inventory costs for Avant Printing.
Orders not approved for print by the customer within 90 days of the order being placed will be non-refundable and will incur a fee of 12.5% of the original invoice total for each 30-day period thereafter until 100% of the original invoice total has been accrued in fees.
Each order made from Avant Printing is a contract between you, as the customer making the order, and Avant Printing. The fact that you have made an order on behalf of a third party does not absolve you of liability to Avant Printing. Any decision by the third party not to accept the particular items printed, or to cancel the order with you, does not affect your liability to Avant Printing.
Avant Printing charges sales tax on orders received from within the state of California unless you are tax exempt. If you are tax-exempt, you must submit your reseller's certificate prior to placing an order.
Upon uploading your files or customizing one of our templates, an online proof will be generated. It is incumbent upon the customer to carefully review the proof and meticulously examine it for any disparities or errors.
No job will proceed to press until we receive your explicit approval. Once you have granted approval and submitted your print job, you will no longer be able to make further changes. You have a window of 15 minutes after the order is placed to request a cancellation in case you find a mistake with your file. Any delays in your order due to a lack of approval for the proof are not the responsibility of Avant Printing.
Should you opt for the "Print as Is" choice, you acknowledge and confirm that your files are "Print Ready" and in complete adherence to all essential requirements, including bleed, color, dimensions, and more. You assume full accountability for the precision and quality of your artwork. By selecting this option, you take on the responsibility of reprinting the order in the event of any issues arising from the files.
Conversely, if you do not proceed with that option, you will be guided to our Proofing System, where you can make adjustments to your file — such as fitting it within the designated area, rotation, identifying low resolution, flipping the art, or halting the process upon identifying any errors.
An online proof does not provide an accurate color representation of your final printed piece; however, it constitutes your final chance to review the layout, bleeds, crops, and final text. Electronic proofs do not display transparency and overprint concerns, nor do they illustrate color shifts from RGB or Pantone to CMYK.
The proof should be regarded as an entity independent from the original submitted file and meticulously scrutinized before giving your approval. It must be cross-referenced against the original file to detect any potential errors in layout, text, spacing, punctuation, or image positioning. The customer bears full responsibility for all elements present in the final approved proof.
For color-critical artwork, Avant Printing offers hard copy proofs that reasonably resemble the final printed pieces. These proofs are recommended and can be requested during the print order process. Hard copy proofs are printed on a substrate distinct from the actual paper stock, and while they showcase imposition, variations may occur based on the chosen finish (AQ, matte, UV) for the final print job. We do not provide hard copy proofs for artwork intended to be printed on uncoated paper.
Requesting a hard copy proof might entail an additional fee and could extend the time required to complete the job. For orders where a hard copy proof has been requested, approval must be received by Avant Printing on or before our stipulated cut-off times. While we make every effort to match colors in production when a hard copy proof is requested, the determination of whether such a proof is necessary rests with the customer.
Avant Printing will reproduce color from submitted print-ready files as closely as possible, but cannot exactly match color and density. Because of inherent limitations with the printing process, as well as neighboring image ink requirements, the accuracy of color reproduction is not guaranteed. By placing an order with Avant Printing, you agree to this limitation.
We will try our best to match the gradient density of each color, but we accept no responsibility for color variations between submitted files and the final printed piece. Under no circumstances will a reprint be honored for color variations that occur during the printing process. We are not liable for color matching or ink density on screen proofs that you approve — screen proofs predict design layout, text accuracy, image proportion, and placement, but not color or density.
Application of UV coating may affect or change the appearance of printed colors. We are not liable for the final color appearance of a UV-coated product.
Overprint is primarily used to intentionally overlap inks for a number of reasons, but it can cause unexpected results. We suggest that you turn off all overprint objects before submitting your files. For example, if you set a logo to overprint, the colors from the logo will mix with the colors from the background. Always check logos and other artwork before submitting.
Avant Printing is not liable for errors in a final product caused by any of the following: misspelling, graphics, bleeds, grammar, damaged fonts, punctuation, wrong cuts, incorrect or missing folds, die lines, crop marks, transparency, overprint, cracks on folds, or finished product size. Avant Printing does not make any changes to customer files.
At Avant Printing, our commitment to quality control is unwavering, and each order undergoes a rigorous process to ensure accuracy. Nevertheless, due to the gang-run methodology applied to certain products, we are unable to guarantee that each order will precisely match the requested item quantity — our assurance extends to a variation of plus or minus 10% in quantity.
If a shortage exceeding this threshold arises, we may request that you return the original packaging of the order so we can conduct a thorough inspection and determine your eligibility for reprinting the shortfall. Neglecting to follow this protocol could result in the denial of a reprint for the deficit.
Our prepress department does not conduct a comprehensive review of all submitted artwork files before initiating the printing process. The responsibility for ensuring the accuracy of your print-ready artwork files remains entirely with you. We strongly advise you to proofread all files before submitting them to Avant Printing — keep in mind you only have 15 minutes to request a cancellation of your order.
Avant Printing cannot be held accountable for any issues pertaining to the orientation or alignment of pages within your submitted documents.
Upon submitting your artwork to us, you affirm that you possess the appropriate rights to use the image(s) featured in your artwork files. Please refrain from sending any unique transparencies, prints, or original artwork — while we take precautions to safeguard your materials, we cannot assume liability for any loss or damage to images or artwork.
By agreeing to these Terms, you undertake not to upload any artwork files containing: offensive, indecent, or inappropriate material; material that could result in civil or criminal liability under relevant laws; or material that could infringe upon privacy, publicity, copyright, or other intellectual property rights without the necessary permissions from the rights holders, including individuals depicted in the material.
We retain the right to reject an order that, in our assessment, may be unlawful or could violate the rights of any third party. You assume full legal responsibility for the content of materials processed and printed on your behalf. We reserve the right to decline an order without being obligated to provide an explanation.
Printing turnaround time begins once your order is placed and your print-ready files have been successfully uploaded to your account, attached to the corresponding printing job, and approved for printing — that is, once we've received approval of your proof and full payment.
Where digital source files are not fully furnished for the printing job, or submitted files are not print-ready, turnaround begins upon receipt of your print-ready file(s) rather than the initial order submission.
For our Next Day Guaranteed option, both orders and files must be submitted by 10:00 PM EST, and proofs need to be approved by 11:00 AM EST the following day. Requesting a proof will result in a one-day delay.
For example, if you approve a proof on your Next Day Guaranteed order by 11:00 AM EST on a Tuesday, the shipment will leave our facility by the close of business on Wednesday. Without proof approval by the stipulated time, a Next Day Guaranteed order placed on a Tuesday would be dispatched on Thursday. This guideline applies exclusively to Next Day Guaranteed orders.
For all other turnaround options, orders and files must be submitted by 10:00 PM EST, and proofs should be approved by 4:00 PM EST — printing turnaround then commences the next business day.
Avant Printing is closed on Sundays and holidays, operating for pick-up Monday through Saturday; these days are not factored into the calculation of printing turnaround time.
Production Turnaround encompasses printing, cutting, and binding, but excludes design, mailing, and shipping transit — allocate additional business days for delivery based on your selected shipping method. The estimated production turnaround advertised on this Site is based on the typical timeframe for completing a print job under normal circumstances, excluding weekends and holidays.
Printing turnaround time for jobs with approved proofs and cleared payment is a guaranteed commitment. In the event of a failure to meet a deadline, the remedy is limited to a pro-rated refund of any rush charges or a courtesy rush on your subsequent order.
Cancellation of an order based on printing turnaround time is permissible only if, when placing the original order, the customer indicated in writing and obtained approval from a manager (e.g. via written email) that a specific job is time-sensitive and must be shipped by the target date for the chosen turnaround option. Avant Printing will not assume responsibility for shipping-related expenses or revenue loss on orders that do not meet the stipulated due date.
For questions about turnaround, production days, and shipping times, contact us at 510-526-2150.
At Avant Printing we are committed to providing you with a seamless and reliable shipping experience. Our shipping policy is designed to keep you informed and to ensure that your printed materials arrive in perfect condition and on time.
We presently offer various shipping options, with FedEx being our default choice. We also accommodate shipping using your own labels via UPS, USPS, and Freight — note that we won't use your shipper's account number to generate labels for you. For expedited shipping, we recommend Delta Cargo or Southwest Cargo; these cost more but ensure your package arrives nearly the same day your order completes production. Delivery and pick-up are also options — delivery may cost extra and take a few days, while pick-up is always free, six days a week.
Choose the option that fits: Standard Shipping (FedEx Ground, USPS, and Delivery) or Expedited Shipping (FedEx Next Day, FedEx Second Day, Delta Cargo, and Southwest Cargo).
Estimated transit time is calculated in business days and excludes weekends, holidays, and the day the package is collected by FedEx. For instance, a product shipped via 2nd Day Air and collected on a Thursday would deliver by the end of the day on Monday, not on a Saturday.
Shipping transit durations can vary, and Avant Printing cannot be held accountable for delays caused by shipping carriers, weather, or any damages resulting from delayed job reception. Our responsibility extends solely to preparing your printing order and handing it over to FedEx or your chosen carrier — Avant Printing is not responsible for damages that occur during the shipping process.
Once your order ships, we'll provide a tracking number via email, also posted under your order number online, so you can monitor your shipment in real time. You can also call our customer support for tracking information.
Shipping costs vary based on the shipping method chosen and the destination, and are calculated and displayed during checkout.
Choosing the free "Customer Own Label" method places the financial responsibility for shipping errors (misplaced labels, damaged merchandise, lost packages, box swaps) on the customer. If an error is due to the printing quality of the product, as determined by Avant Printing, we will reprint it at no additional cost, though the customer must use their own shipping account to reship. To prevent label errors, we strongly encourage using our integrated shipping system — a $5 per-box handling fee applies if a label is sent via email instead.
We provide shipping insurance for shipments sent via our default shipper, FedEx, limited to the value of the printed materials. In the event of damage or loss, we can replace the printed content and arrange its return within the originally selected turnaround time. Our insurance covers only the value of the printed items — we are not responsible for lost revenue, disrupted events, missed deadlines, or any other issues arising from shipping-related incidents.
Please verify that your shipping address is accurate and complete — we are unable to ship to P.O. boxes or APO/FPO addresses due to carrier restrictions. If your shipping address is inaccurate, your package will be held for 30 days and then disposed of without notice. If an incorrect address is due to customer input, a $5 per-package fee may apply for correction, which may delay your shipment; rush fees already paid cannot be refunded in such cases.
Combined shipping is not currently selectable through our online platform. To get an estimated combined shipping cost prepaid upfront, use our quote system with a custom quote request that includes the relevant products.
If your items are already printed, a $5 per-box charge applies to combine shipments, and repackaging (if needed to fit printed materials in a single box) is up to $10 per box. Avant Printing cannot assume responsibility for errors in repackaging or combining packages that were not previously quoted — reprints required as a result are the customer's responsibility. We do not accept externally printed materials to be combined with our packaging, or dropped off at our location for co-shipment with one of our orders.
We don't offer international shipping at this time.
If your printed materials arrive damaged due to shipper error, please open a ticket on our website right away. You have up to 7 days after receiving your package to claim a shipping-related issue, and up to 30 days to claim a printing-related issue — claims made after those windows will be denied.
We provide estimated completion times for pick-up orders so you can plan your pick-up or coordinate with your drivers. These estimated times are for planning purposes only and do not guarantee a specific time — always wait for the confirmation email stating your order is ready before heading our way. Consider adding our domain to your email's spam exception list so these notifications reach you.
Our designated pick-up location is at the back of the warehouse on the eastern side; signage will guide you to the accessible entrance. Please have your designated pick-up card ready — it verifies your ownership of the account and that the items collected are exclusively for your company. Sharing your pick-up card with others is discouraged to prevent confusion and unauthorized access to orders.
We advise against using Uber or Lyft drivers for pick-up, as they may not clearly understand the items being collected, potentially leading to misunderstandings and delays. Verify you have received all items before departing — Avant Printing cannot be held responsible for costs incurred retrieving packages left behind by drivers, or for additional costs from returning to the warehouse shortly after departure for a completed order.
Pick-up orders will be held for 30 days following the pick-up notification email. Orders not collected within this period will be discarded without further notice.
To ensure prompt completion of your job, please provide all pertinent order information (size, colors, copy, design specifications) to Avant Printing in a timely and complete manner — failure to do so may delay your job's completion.
To manage the volume of orders handled daily, Avant Printing uses an automated web-to-print system. Automated email updates regarding job status will be sent to customers; phone calls will not be made, so please add avantprinting.com to your spam filter, or monitor your job's progress online under "My Account > Orders."
Once a job has a status of "In Print Production" and has been plated and/or sent for printing, cancellation is not possible. Customers must proof work designed by Avant Printing — jobs proceed to print only after Avant Printing receives approval online or via email. Responsibility for spelling errors, omissions, or incorrect information not submitted or corrected rests with the customer.
Design fees are non-refundable, regardless of whether the design is used. Full payment must be received before work begins; refunds are only issued for jobs that are not printed, excluding design fees. All designs created by Avant Printing are copyrighted and require Avant Printing's approval for reproduction elsewhere.
Design and print production is both an art and a science — delays may occasionally arise from technical glitches, equipment malfunctions, or file issues, and we work to minimize their impact.
To offer substantial price discounts, many products are produced in a "gang run" format. We do not guarantee exact color matching or image quality in gang-run printing — color and image brightness may shift by up to 15%. If you're a photographer or imaging professional needing precise reproduction, gang-run products may not meet your needs; contact us before ordering for tailored alternatives. Digitally submitted files that don't strictly meet our specifications are not eligible for reprinting or refunds.
We stand behind the quality of our work. If you're dissatisfied with print or cutting quality, open a ticket using our ticket system and we'll discuss a free reprint or partial printing credit based on the issue. We may request a sample of the printed piece (or the whole job) back for review; we do not cover return shipping for these samples, and cannot issue credits or refunds without them.
Production and delivery times are not binding — plan ahead if your project is time-sensitive, as refunds will not be granted for missed deadlines. Shipments go out per your original online selections unless you pay for a shipping upgrade. All shipments require an adult signature; if you can't receive the shipment, it's your responsibility to arrange pickup with the shipping company. Unclaimed shipments returned to us will not be refunded, and additional shipping costs apply before reshipping. Avant Printing is not liable for lost or damaged shipments — all such claims must be filed with the shipping company.
Avant Printing is not accountable for designer errors, including files sent without adequate room for cutting. Recommended bleed for brochures, booklets, catalogs, presentation folders, CD inserts, calendars, letterheads, and business cards is 0.125" on all sides. For postcards, club flyers, digital orders, rack cards, sell sheets, bookmarks, door hangers, stickers, and table tents, we print at the selected size and trim an additional 1/16" on all sides to help keep costs down — request a custom quote if you need a precise size. Large-format products don't need bleeds added by you; we add them automatically.
Files are printed as submitted, without artwork review. Low-resolution files or images will print blurry; files that don't meet our guidelines are printed "as is" and are not eligible for reprint. Contact us before submitting if you have questions about file guidelines.
For mail-use pieces, please account for overruns and underruns of up to 10% in either direction — exact count is not guaranteed.
Flyers sent via Delta Cargo or Southwest Cargo are shipped to the airport specified on your order form (where service is available) or the nearest cargo facility for your ship-to zip code, and must be picked up there. Per FAA guidelines, Delta requires proper ID and the airway bill number. Non-pickup does not void your order and you may still be charged; packages left over 7 days may incur storage fees not covered by Avant Printing. Avant Printing is not liable for lost or damaged packages via Delta Cargo.
All shipments dispatched by Avant Printing require a recipient's signature — this cannot be waived. Please ensure someone will be available to sign at the shipping address.
By placing an order, you affirm your understanding of our estimated in-house turnaround times, available on request from our team — these estimates are not binding and are based on business days, excluding holidays.
A 15% administrative fee applies to cancellations done manually or via phone with Avant Printing. Customers may instead choose an in-house credit (excluding design fees) for future jobs. Refunds and card credits are processed in batches and may take up to 14 business days in-house; credit card refunds may take up to 3 billing cycles to appear on your statement, depending on your bank.
By placing an order, you acknowledge and agree to all the terms listed above, effective for all jobs from that date until any revisions are made by Avant Printing.
You acknowledge that all content on this Site — information, data, software, photographs, graphs, typefaces, graphics, images, illustrations, maps, designs, icons, written and other material and compilations ("Content") — is the intellectual property and copyrighted work of Avant Printing and/or various third-party providers. Reproduction or storage of Content retrieved from this Site, in any form or medium, is subject to the U.S. Copyright Act of 1976, Title 17 of the United States Code.
"Avant Printing," and any other marks appearing on this Site, are trademarks of Avant Printing in the United States and other jurisdictions. You may not use, copy, reproduce, republish, upload, post, transmit, distribute or modify these Trademarks in any way — including in advertising or publicity — without Avant Printing's prior written consent. Use of the Trademarks on any other website, or as a "hot" link to any other website, is prohibited unless pre-approved by Avant Printing in writing.
Avant Printing respects the intellectual property of others. By using our Site, you assert that you possess full rights to use all copy and images in your printed piece without infringing on any other party's intellectual property rights. You also acknowledge that material need not display a copyright notice to be protected, that removing a copyright notice does not grant permission to reproduce it, and you guarantee that copyright notices have not been removed from any materials provided to us for printing.
You are granted a non-exclusive, non-transferable, revocable license to access and use www.avantprinting.com strictly in accordance with these Terms, and you warrant that you will not use the Site for any unlawful or prohibited purpose, or in any manner that could damage, disable, overburden, or impair the Site or interfere with others' use of it.
All content on the Site — text, graphics, logos, images, compilations, and software — is the property of Avant Printing or its suppliers and is protected by copyright and other intellectual-property laws. You will not modify, publish, transmit, reverse engineer, sell, create derivative works from, or otherwise exploit any Site content, in whole or in part; Avant Printing content is not for resale. You acquire no ownership rights in any protected content, and we grant no licenses to our intellectual property except as expressly authorized by these Terms.
You agree to indemnify, defend and hold harmless Avant Printing, its officers, directors, employees, agents and third parties, from any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of, or inability to use, the Site or its services, your postings, or your violation of these Terms, any third party's rights, or applicable law. Avant Printing may, at its own cost, assume exclusive defense and control of any matter otherwise subject to your indemnification, and you agree to cooperate with any such defense.
The information, software, products, and services on the Site may include inaccuracies or typographical errors, and Avant Printing and/or its suppliers may change the Site at any time without notice. Everything on the Site is provided "as is," without warranties of any kind, to the maximum extent permitted by law — including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, Avant Printing and/or its suppliers will not be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or connected with the use or performance of the Site, even if advised of the possibility of such damages. If you are dissatisfied with any part of the Site or these Terms, your sole remedy is to stop using the Site. Where a jurisdiction does not allow the exclusion or limitation of liability for consequential or incidental damages, Avant Printing's liability in that jurisdiction is limited to the greatest extent permitted by law, but will not, in any event, exceed $100.00.
Avant Printing may, at its sole discretion and without notice, terminate your access to the Site and related services at any time. This agreement is governed by the laws of the State of California, and you consent to the exclusive jurisdiction and venue of courts in California for any disputes relating to your use of the Site. No joint venture, partnership, employment, or agency relationship is created between you and Avant Printing by this agreement or your use of the Site.
If any part of this agreement is found invalid or unenforceable, it will be superseded by a valid provision that most closely matches its original intent, and the remainder of the agreement continues in effect. This agreement constitutes the entire agreement between you and Avant Printing regarding use of the Site, superseding all prior communications on the subject, and is written in English.
Avant Printing reserves the right, at its sole discretion, to change these Terms at any time. The most current version supersedes all previous versions — we encourage you to review these Terms periodically.
Your use of www.avantprinting.com is subject to Avant Printing's Privacy Policy. Please review that Policy, which also governs this Site and explains our data collection practices.
Any concerns or complaints must be raised within 30 days of placing your order. If your job shows manufacturing errors or defects (as determined by Avant Printing), we will reprocess it at no additional charge — even after 30 days, please don't discard or use your printed materials without prior written authorization from us, as we may or may not need the order returned to our facility.
If you choose 12PT paper for quantities of 500 or 1000, we may upgrade your order to 16PT paper at no extra cost. All materials generated during production of your printed product remain the exclusive property of Avant Printing; while not sold or transferred to external parties, we reserve the right to distribute complimentary samples. Your printed product or the images used in it will not be used in national advertising without your prior written consent.
Our customer support team is here to help with any shipping-related inquiries or concerns — reach us by email at info@avantprinting.com. Your satisfaction is our priority, and we're here to make sure your printed materials reach you in impeccable condition and on time.
Avant Printing welcomes your questions or comments about these Terms. Use the Contact Us link in the navigation menu at the top of this page, call 510-526-2150, or email info@avantprinting.com.